Come early, better on Saturday (or during the week in August)
On Saturdays there are fewer people so it is the right day to come, it is not even necessary to come early. On the other hand, on Sundays there are a lot of people therefore, our advice is to come before 11:00 am, in order to find a free table.
Non-working days are busy: our advice is to arrive before 10:30 am in order to easily find a parking spot and to avoid waiting too long for your food.
Times with the highest number of visits
What to do once you arrive
Find out our advice how to avoid the queue and spend an amazing day at Ai Pioppi.
Park your car in the free parking lotLocation and useful information
choose whether to place a classic or online order
Ordering is simple: find a free table, take the number to order at the bar and fill in the menu. While waiting for your turn, you can sit down or have a walk in the park. In fact, there is no need to queue because the order proceeds according to the number.
Find a free table, after that take a numbere ticket for ordering your food
When you want to eat, find a free table and take with you the ticket with the number on it and bring it to the cash register. The cuisine opens at 12.00, numbered tickets are available at 12.00
Fill in the menu while waiting for your turn
Fill in the menu and wait for your turn
Bring your order at the bar and pay.
Is your numbered ticket appearing on the display? Go to the cashier, after the payment your order is immediately sent to the cuisine.
Go to the long table and collect your order
Follow the staff advices and collect your order.
Ordering online is convenient and allows you to skip the queue at the checkout. Place your order and you will receive a dedicated code; go to the "web orders" collection point within 2 hours (120 minutes) following the purchase. It is important that you collect the order within 2 hours from the time it was placed, otherwise the order will no longer be valid.
Order by your phone and skip the queue
Puoi fare l’ordine velocemente online e pagare subito con carta di credito.
COLLECT YOUR ORDER within 2 hours of purchase
Remember that you have 2 hours (120 minutes) to collect your order at the "web orders" collection point that you find at the Osteria.
Having problems with the withdrawal?
If you have not been able to go to the collection point within 2 hours (120 minutes) after placing the order, don't worry: the amount will be automatically refunded to you within a maximum of 96 hours.
Frequently asked questions
How does the osteria work?
Menù à la carte, take your food from the bar, outdoor tables.
Can I book a table?
On Saturdays and Sundays it is possible to book a table for a minimum of 15 people: call us on 0422773303 or email us at email@example.com.
Am I allowed to bring my dog in the osteria?
Certainly, if it is on a leash.
Can I pay by card?
Yes, we accept card payments.
Are there any gluten-free options?
Check our menu, you will find gluten-free options. Remeber that at the bar you can also find our ingredients' book.
Are there any vegetarian or vegan options?
Check our menu, you will find vegetarian or vegan options. Remember that at the bar you can also find our ingridients' book.
Is it possible to have a high chair? And a changing table?
Yes, of course. You can ask at the bar.
Is there a rest room for people with disabilities?
Yes, of course. Ask at the bar to be accompanied.
Untill what time does the kitchen work?
We open at noon and we work approximately untill 20:30 pm. The time might vary according to the weather and the number of clients.
Can I order take away?
Yes, of course. The procedure is always the same: You order, you pay and then instead of sitting at the table you take your food home.
It is my birthday, may I bring my own drinks and cakes?
We are sorry, but it is not possible. In our menu you can find everything you need. Anyway, happy birthday!
May I bring my own tablecloth, balloons or other stuff?
We are sorry, but it is not possible. You do not need to bring anything from home because we have everything you need here.
If the queue is long, what can I do?
Take your number, keep an eye on the screen and in the meanwhile you can sit down or have a walk in the park.
How much is the entrance?
The entrance to the entertainment park is free, but it is accessible only for the clients of the osteria.
From what age is the entertainment park accessible?
From 3 years onwards. Check the map of the entertainment park for further information.
What are the opening hours of the entertainment park?
The entertainment park is opened from 10:30 am untill the osteria closes. Therefore, untill there is light, people and it does not rain! :)
I would like to come today, but yesterday it rained. Can I come?
There is gravel on the ground, so it is not muddy. Some games will remain closed for security reasons untill they dry.
Is there any spot in the shade?
The entertainment park, the osteria and the parking lot are covered by the trees, so everything is in the shade.
I would like to come and eat at the osteria and then play in the entertainment park, how does it work?
The entertainment park opens at 10:30 am. Before playing in the entertainment park, we suggest you take the number for your food order so you can avoid the queue later on.
What time does the bar open?
The bar opens at 11:00 am. We suggest you pay as soon as you order so you can avoid the queue.
I cannot arrive before 13:00, can I still eat?
Yes, of course. It is possible to eat whenever you arrive.
I booked a table for 30 people, do we all need to arrive at 11:00 when the bar opens?
No, it is not necessary as long as one person arrives at 11:00 to take the order number, so you can avoid the queue.
If I want to come with a big group of people, what should I do?
Call us on 0422 773303 or email us at firstname.lastname@example.org.